Privacy Policy

1. Information We Collect

When you use PropBrain, we collect information to provide and improve our service:

• Account Information: Name, email address, and authentication data when you create an account through Clerk.
• Property Data: Property details, financial inputs, and analysis results you enter into our calculators.
• Payment Information: Billing details processed securely by Stripe. We do not store your full credit card number.
• Usage Data: Pages visited, features used, and interaction patterns collected via PostHog and Vercel Analytics.
• Device Information: IP address, browser type, and operating system collected automatically.

2. How We Use Your Information

• Provide, maintain, and improve PropBrain services
• Process subscriptions and payments
• Send transactional emails (account confirmations, receipts, feature notifications)
• Analyze usage patterns to improve the product experience
• Prevent fraud, abuse, and protect the security of our service
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate PropBrain:

• Clerk — Authentication and user management
• Stripe — Payment processing and subscription management
• PostHog — Product analytics (anonymized usage data)
• Vercel — Hosting and performance analytics
• Neon — Database hosting (PostgreSQL)
• OpenAI — AI-powered deal insights and analysis
• Google — Advertising and conversion tracking

Each service has its own privacy policy. We encourage you to review them for details on how they handle your data.

4. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Request a copy of your data in a portable format
• Opt out of marketing communications

To exercise these rights, contact us at support@propbrain.io.

6. Cookies and Tracking

PropBrain uses cookies and similar technologies for:

• Essential cookies: Authentication session management (Clerk)
• Analytics cookies: Understanding product usage (PostHog)
• Advertising cookies: Measuring ad campaign effectiveness (Google Ads)

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

PropBrain is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@propbrain.io.